An opportunity has arisen for a receptionist to join our professional and supportive team at Newyearfield Dental Centre in Livingston. Experience within working in a previous reception environment is required. However, a dental background is not required as full training will be provided by the practice. The job will be a part-time permanent position of 24 hours a week and will include working 4 days in practice Monday to Thursday. Working hours required are 7.45am – 2.15pm. We have a fabulous team of dentists and nurses who deliver a high quality of NHS and private treatments. The practice is fully computerised so IT skills preferred. We are looking for a reliable, flexible and friendly individual to join our team. Please apply within to nyfdentists@tiscali.co.uk for the attention of April Muirhead Practice Manager. Rate of pay will be discussed after interview for the correct candidate. The closing date for this position will be 24/03/2026. If you have any further questions, please do not hesitate to contact April on 01506 417780.
Our reception team play a key role to continue the smooth running of our practice such as:
- Greeting and welcoming patients into the practice
- Scheduling appointments for patients or cancelling and rearranging if required
- Call or contact patients to confirm appointments
- Assist patients with the completion of necessary intake and medical forms
- Inform patients about payment choices if applicable
- Keep track of office supplies and, if necessary, place orders for additional
- Take patient payments and prepare billing statements, among other fundamental accounting chores
- Assure that client data is updated on a regular basis to reflect any changes that may occur
- Answer phone calls, photocopying, and filling of general office duties
- Collect data from patients, enters it into computer systems, and endeavours to make it available to dentist for use in doing appropriate examinations and diagnoses of patients’ health conditions
- Protect the confidentiality and privacy of patients
- Ensure that the reception area is clean and professional
- Communicate with Dental Laboratories and hospitals on either patient or dentist behalf
Person Specification for Receptionist
· To have previous experience within working with the public and good customer service skills
· To be patient and remain calm in a stressful situation
· To have excellent verbal communication skills
· To have good time management skills
· Maintain a professional working environment
· To be able to work well with others in a team
· To be able to carry out tasks on a computer
· To be understanding and caring towards patients
· To follow instructions effectively and promptly
· To pay attention to detail
· To be motivated and willing to exceed
· Maintain a high standard of patient confidentiality
Job Types: Part-time, Permanent
Part-time hours: 24 per week
Benefits:
- Free parking
- On-site parking
Experience:
- Receptionist: 1 year (preferred)
Work Location: In person
Application deadline: 22/08/2026
Expected start date: 03/04/2026
